Once through our check out, after you have chosen your payment method from our third-party payment processors, you will receive an automated receipt from the third-party gateway chosen at time of purchase. Within 24 hours, we will then send you a confirmation email after the validation of your order consisting of a summary of your order and approximate shipping date. As ALL of our garments are made to order, we request a lead time of approximately four weeks (unless otherwise stated). When your order has been completed and shipped, you will then receive a new email indicating that your package has been given to the courier, along with parcel tracking information. In order to allow our parcels to ship to the address provided at time of order, we must provide the courier with recipient name, shipping address and a phone number that may permit the courier responsible for delivering the order to notify the recipient of attempted deliver or to arrange a rescheduling of delivery in circumstances where the recipient was not at a provided address to receive the parcel. We do not share any private information beyond what is understandably necessary in ensuring an order reaches the correct recipient.
For our full privacy disclosure and links to the policies of our entrusted payment and shipper partners, please visit their respective policies using the links below. The courier information will be indicated within the third e-mail informing you of tracking information.